Using multiple communications platforms creates confusion for staff and makes it difficult to introduce new applications, affecting productivity as well as your ability to support hybrid workforces and on-the-go teams.

Streamline communications management and help your teams collaborate effectively 

• Video calling, chat, voice and file sharing capabilities all delivered through a single, intuitive cloud-based Unified Communications application that’s accessible from anywhere and on any device.
• Meet demands for workplace flexibility with physical and virtual work environments to help employees collaborate securely whether they’re in the office, working from home or on the road.
• Integration compatibility with hundreds of application providers (CRM, email, customer support, etc.) so you can easily expand communication capabilities.

Lacking an optimized communications platform leads to inconsistent performance and poor experiences, and complicates your teams’ ability to interact with customers and deliver on their needs in a timely fashion — ultimately impacting customer loyalty and satisfaction.

Reliably keep everyone connected and productive 

• Industry-leading cloud phone system with video conferencing, phone messaging and more.
• A streamlined experience with one platform for all employee-customer communications, and an intuitive portal for quick and easy settings updates.
• Avoid dropped calls or service outages with comprehensive service-level agreements (SLAs) for 99.99 percent service availability and a 4-hour mean time to restore for both Spectrum Enterprise connectivity and the RingCentral application.

Using outdated PBX systems and personal employee devices for work-related communications poses security risks and reduces your ability to address IT issues.

Provide a safer communications experience at every step 

• Enhance security for personal devices by taking advantage of built-in bring your own device (BYOD) capabilities with easy, secure provisioning and device management.
• Secure communications with HITRUST (HIPAA supported), FINRA and SOC 2 compatibility.
• End-to-end support from Spectrum Enterprise, covering everything from design to implementation, along with flexible deployment options, including fully or co-managed service.

Greater usage of internet-based applications and increased voice and video traffic have made it critical for businesses to invest in cloud and mobility solutions in order to maintain cost efficiencies.

Optimize communications and IT spending 

• Consolidated and optimized networking components at a single monthly charge for reduced expenses and a lower total cost of ownership.
• Full compatibility with existing equipment, as well as mission-critical apps to support hybrid and mobile workforces.
• Simplified management of voice and collaboration services across dozens or hundreds of branch offices.