Hosted Communications

Cloud-based communications services to help connect employees and customers

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Unified Communications

Unified Communications (UC) works with our Hosted Voice solution, adding significant enhancements including instant messaging and presence, desktop sharing, video calling and web collaboration. Cloud-powered and fully managed, it provides a seamless communications experience across fixed and mobile platforms — your desk phone, desktop, iPhone, Android, or laptop.

 

Hosted Call Center

Hosted Call Center is a cloud-based call center solution to fit multiple needs and functions ranging from an informal to highly complex call center environment. It supports call center functions to intelligently route calls with cloud-based inbound call center features such as customizable Call Center Agent Feature Packs, advanced call control, supervisor monitoring features, robust call center reporting, and real-time tracking.

 

Hosted Voice

Hosted Voice from Spectrum Enterprise is a fully managed cloud-based solution that offers advanced unified communications customized to fit your organization’s specific needs. It’s a fully scalable solution that improves productivity and provides a flexible, cost-effective pay-as-you-go feature to fit any budget. Hosted Voice provides seamless connection to the office from anywhere, maximizing the productivity of your mobile and remote employees.

 

 

* Not available everywhere