Hotel Phone

Impress guests with a superior hotel phone system

For hotels striving to separate from competitors by providing better guest experiences, the right hotel phone system can help to impress and delight guests while enhancing staff productivity and reducing costs.

Mobile phones have curtailed the profits that hotels once enjoyed when guests made local and long-distance calls over a hotel room phone, but hospitality phone systems nevertheless remain an important part of hotel communications technology. A hotel phone solution typically provides a range of basic functions, including connecting guests to customers in other rooms and to hotel staff.

Advanced hotel phone technology is creating more opportunity to improve the guest experience and keep guests connected during their stay. Many newer hotel phone offerings include features such as:
 

• Audio and videoconferencing
• The choice to receive voicemail prompts in a preferred language
• Instant text messaging delivered to mobile phones and IP telephone devices
• A display menu that lets guests order room service, make restaurant reservations and perform other tasks
• A single interface that lets guests retrieve voice messages, faxes, texts and email
• Options for reminders and alarms that include room service, weather forecasts and more

When seeking hotel phone options with a wide range of capabilities, more hospitality IT teams are looking to solutions from Spectrum Enterprise.

Hotel phone solutions from Spectrum Enterprise

Spectrum Enterprise is a superior provider of fiber technology in the hospitality industry, delivering solutions for voice, TV and Internet to many of the nation’s largest hotels.

Our voice technology provides elastic solutions that help hotels reduce costs, drive productivity and impress guests and staff with modern collaboration features while simplifying the job of hotel IT teams. Our offerings include:
 

• Hosted Voice, a scalable, fully managed solution for a hotel phone system that provides high-definition phone equipment and full technical support and collaboration. Hosted Voice not only enables hotels to offer innovative technology, but provides flexible, cost-effective, pay-as-you-go pricing while relieving IT teams from the need to install, manage, monitor and upgrade the hotel phone system.
• Unified Communications, a product that works with our Hosted Voice solution to add significant collaboration features for increasing productivity, enhancing reachability and improving efficiency.
• Hosted Call Center, a cloud-based solution that supports everything from informal to complex hotel call center environments.
• Feature-rich support for fiber solutions for connecting PRI and SIP interfaces to the hotel PBX.
   

Complementing hotel phone technology with additional fiber services

In addition to hotel phone solutions, Spectrum Enterprise offers:
 

• Hotel Internet services with speeds that scale up to 100 Gbps.
• Hospitality TV solutions that provide a superior, “just-like-home” viewing experience for guests.
• Managed WiFi services that provide seamless access to wireless connections while minimizing work for IT teams.
   

Learn more about hotel phone offerings from Spectrum Enterprise