Customer and employee experience solutions

Deliver exceptional customer and employee experiences with network modernization solutions

Creating cohesive customer and employee experiences across multiple platforms is more complex than ever before. A modern digital infrastructure can help simplify the process, while also providing faster internet speeds and greater bandwidth to support more advanced digital initiatives.

CUSTOMIZED

Solutions and support tailored to you

As your single-source provider, we’ll integrate internet and networking, voice, collaboration and TV services into one seamless solution that meets your business needs. This cross-category approach will make your digital infrastructure more agile, so you can create user-friendly experiences that run smoothly across all touchpoints.

SEAMLESS

Connectivity on any platform

When it comes to digital communications, your employees and customers have countless platforms at their fingertips. Our integrated solutions are designed to help you navigate and manage this complexity. As your single source provider, we’ll manage your custom solution to make it seamless and simple for your customers to connect however they prefer.

FLEXIBLE

Meet your evolving demands

We’re here to help you seamlessly adapt to the evolving needs and demands of your employees, customers and marketplace. Our wide range of services are both flexible and scalable, so your business can effectively adapt to new technology, tools and trends to capture every opportunity that comes your way.

Why partner with us

24/7/365 support	We’re always here when you need us. Our solutions include 24/7/365 support and access to local experts to help you respond to any new business challenges.
Trusted expertise	With more than 1,200 MEF-certified network professionals backing up our network, we’re a provider you can trust.
We keep you up and running	With our managed services, you don’t have to worry about updating your hardware. We’ll take care of that for you.
Fast and reliable	Our connectivity service-level agreement (SLA) guarantees 100% uptime¹ which will allow your employees and customers to send and receive information faster across a WAN or the cloud.
High performance	We deliver a dedicated private network, internet access, Unified Communications and voice trunk performance, protected by service-level agreements all the way to the client suite.
Choose how you collaborate	Enable your employees and customers to collaborate through the channel that works best for them, whether it’s social media, instant messages or other interactive options.
Nationwide network	As one of the largest network providers in the country, you’ll have access to resources that help you deliver great experiences anywhere you do business.
Information and entertainment	Whether you’re dealing with guests, patients, visitors or employees, our TV solutions will provide them with the information, news and entertainment they need.

Stay connected with us to gain valuable insight

First name

Last name

Email address

By submitting your information, you agree to the collection, use, and disclosure of your information in accordance with the Spectrum privacy policy. For California consumers, visit the Spectrum California consumer privacy rights page.

Solution navigator

Evaluate your network readiness across key modernization efforts and see where your infrastructure can be improved.

Take the quiz

Explore scalable products designed to improve the customer and employee experience

Unified Communications

Get phone, video and messaging capabilities that are tailored to your business and designed to fit into your current ways of working. Unified Communications with Webex and Unified Communications with RingCentral create cohesive user experiences across locations and devices.

Managed SD-WAN

Enhance your network at your own speed. Managed SD-WAN is a fully managed solution that adapts along with your business, so you can simply, efficiently and cost-effectively apply the right type of connectivity to each location across your entire network.

Dedicated Fiber Internet

Support changing business requirements with a fast symmetrical Internet service up to 100 Gbps delivered on our private fiber network. We'll install your service and back it with service-level agreements (SLAs) that guarantee 100% uptime, end-to-end performance and unrivaled remedies.

Managed Cloud Security

Simplify security to enable safer, more effective and efficient interaction between users, systems and content. Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect are built with trusted, leading-edge technology and expert support, that enables teams to be more informed and more responsive for single and multi-site organizations alike.

Discover how our technology solutions can enable better digital experiences

View all Customer and employee experience resources

Case Study

A casual dining restaurant chain gets a modern network to enable comprehensive communications

Helping an iconic restaurant brand with network modernization

Managed Router Services | Hospitality

Case Study

Redman Realty Group realizes gains with a modern network

Learn how a realty group enhanced agent productivity, improved client experience and nailed revenue goals with the help of a modernized network.

Managed Wifi |

Guide

Make working from anywhere work

For many businesses, a work-from-anywhere team now extends from corporate offices to employees' homes, co-working spaces or wherever employees need to travel and do work. In this new environment, the latest networking technologies better support a hybrid work experience that keeps team members productive and networks, data and transactions secure. These same technologies also provide remote employees access to the same resources as their in-office counterparts. This guide explores four emerging challenges your organization is likely to face as the workforce becomes more distributed.

Managed Network Edge | Technology

Case Study

A retailer gets the modern network it needs for the e-commerce era

See how Famous Tate Appliance & Bedding Centers found a reliable technology solution and partner to support its continued success.

Enterprise Trunking Services |

Case Study

Network modernization for regional banking

See why a regional bank partnered with Spectrum Enterprise to deliver a modernized, scalable and secure network infrastructure to best serve their customers.

Fiber Internet Access | Professional Services

Case Study

A casual dining restaurant chain gets a modern network to enable comprehensive communications

Case Study

Redman Realty Group realizes gains with a modern network

Guide

Make working from anywhere work

Case Study

A retailer gets the modern network it needs for the e-commerce era

Case Study

Network modernization for regional banking

Solutions that work together to meet your biggest challenges

SOLUTIONS

Security

Rely on fully managed security solutions designed to protect your organization’s people, data and reputation.

REMOTE WORKFORCE SOLUTIONS

Remote workforce

Improve your business communications, enhance collaboration and increase productivity—no matter where your workforce is located.

BUSINESS CONTINUITY TECHNOLOGY

Business continuity

Ensure your business stays connected and operational through the unexpected with our adaptable business continuity solutions.

MANAGED SERVICES

Business growth

Get scalable solutions to expand your team across locations, adopt emerging technology and stay ahead of the competition.

¹100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.