Business VoIP

Business VoIP, or Voice over Internet Protocol, provides enterprises everywhere with powerful solutions to improve communication and collaboration. With a VoIP trunk, organizations can provide workers with high definition voice services over the Internet, rather than over traditional phone lines. The result is lower costs, greater flexibility and a significant increase in worker productivity. When implementing business VoIP solutions, most companies today choose a SIP trunking solution to connect their IP PBX to the Public Switch to Telephone Network (PSTN).

When choosing a business VoIP provider, the quality of network is key. The best providers offer business VoIP over a privately owned network, avoiding the need to send communications over the public Internet. For a growing number of America’s largest businesses, Spectrum Enterprise is the business VoIP provider of choice.
 

The benefits of business VoIP technology

Business VoIP solutions offer significant advantages over standard telephone technology.

• Reduced costs: Business VoIP solutions provide voice services at a significantly lower cost than traditional phone service. With no traditional phone lines to install or maintain, organizations can save on management, maintenance and upgrades. And calling costs are significantly lower with business VoIP technology as well.
• Unified communications: One of the most significant benefits of business VoIP is the Unified Communications it enables. With business VoIP solutions, workers can take advantage of a wide range of technologies for communication, from audio/web/videoconferencing to simultaneous ring (find me/follow me), desktop sharing, fixed-mobile convergence, presence information and unified messaging.
• Greater scalability: With cloud-based VoIP, businesses can add phone lines quickly and easily as new employees are hired, without involving costly installations of new telephone lines.
• Access anywhere: Business VoIP technology enables employees to easily connect from home offices and remote locations virtually anywhere in the world.
• Easier troubleshooting: Most issues with VoIP systems can be resolved remotely in a few minutes.
• Integrated functions: Many VoIP systems integrate easily with other software such as email platforms and calendar systems. This feature increases productivity by allowing users to make a call by simply clicking on an Outlook contact, for example.
   

Business VoIP services from Spectrum Enterprise

Spectrum Enterprise provides fiber-based technology for Internet, voice, video, cloud and managed network services. Our SIP Trunking solution offers business VoIP connectivity over our wholly owned and highly secure fiber network. Dedicated voice bandwidth prevents data services from competing for bandwidth with voice services. SIP Trunking is sold in small increments of call paths, enabling businesses to adopt a highly scalable, cost-efficient alternative to traditional voices solutions. And by delivering VoIP communications over our fiber network backed by highly competitive service level agreements and 24/7/365 proactive monitoring, we provide the kind of reliability and redundancy that organizations require to be competitive.

Spectrum Enterprise business VoIP solutions provide:

• Exceptional service level agreements. Our SLAs offer 99.99% service availability from the public phone network to the handoff at a PBX.
• Minutes of Use packages. Our MOU packages include outbound long-distance, international outbound and inbound toll-free calling in addition to unlimited local calls.
• Massive scalability. Scale easily up to thousands of call paths with no data circuit, installation or equipment fees.
• Excellent reliability. Our SIP Trunking is delivered to the public phone network through our private fiber network, separating voice traffic from the Internet to ensure reliable and secure voice services.
• Simplified management: A secure portal makes it easy to access information and reports that detail VoIP usage.

In addition to SIP Trunking, we offer a PRI phone interface that can be managed with an existing PRI compatible phone system.
 

Additional voice and communications solutions from Spectrum Enterprise

In addition to business VoIP solutions, Spectrum Enterprise offers technologies that help organizations meet new business demands with scalable and reliable voice solutions.

• Unified Communications: With Unified Communications from Spectrum Enterprise, phone, video and messaging capabilities are tailored to the needs of each customer and business unit. Unified Communications with WebEx and Unified Communications with RingCentral enable consistent user experiences across every location and device. Features include AI-powered meeting tools, hundred-person web conferences, virtual whiteboards and customizable packages that allow each team to collaborate the way it needs to.
• Hosted Call Center: Spectrum Enterprise Hosted Call Center combines traditional call center capabilities with innovative unified communications tools to support sales teams, help desks, billing centers and other types of call centers. This Spectrum Enterprise solution supports on-premises and remote call center agents, seamlessly integrating customer service tools to help agents increase efficiency and provide better customer support.
   

Why customers choose Spectrum Enterprise

Spectrum Enterprise offers scalable fiber, cloud and edge solutions for America’s largest businesses. Our wholly owned fiber network – the foundation of all our solutions – spans 245,000+ route miles and connects 317,000+ fiber-lit buildings. Our solutions include:

• Internet. Our Internet solutions include high-speed Dedicated Fiber Internet , wireless Internet and wireless Internet backup services.
• WAN. Our wide area network (WAN) services include ethernet, Cloud Connect, Managed SD-WAN and Wavelength Services that deliver high-bandwidth connectivity for data intensive applications.
• Managed network services. Our managed service offerings for cloud and edge enable organizations to extend their IT teams with help from our experts.
• TV. Our industry-specific TV solutions engage guests, comfort patients, entertain students and inform employees with reliable HDTV viewing experiences.
   

FAQs

What is business VoIP?

Voice over Internet Protocol (VoIP) is a telephone system that enables users to make and receive calls over Internet connections instead of traditional telephone lines.

How does VoIP work?

VoIP systems convert telephone conversations into data that is compressed and sent over wired or wireless broadband Internet connections. When the data arrives at the other end of the call, it is uncompressed and converted to an audio signal that can be heard through a handset or speaker.

What is a SIP trunk?

Session Initiation Protocol (SIP) is a standard for connecting two endpoints over an IP-based network. A SIP service enables business VoIP connections to the company local area network (LAN), turning standard office telephone extensions into virtual telephones. A SIP trunk allows business VoIP communication over laptops, smartphones, tablets and desktops, enabling workers to receive calls and send messages from any location at any time.

Learn more about business VoIP offerings from Spectrum Enterprise, or search for services for VoIP in Dallas, Charlotte, Atlanta, New York, LA and other major business centers.