Richloom Fabrics expands network to support its national growth strategy

“Having a very reliable platform that gives us a greater capacity to make the changes we need to make, quickly and transparently, is a clear advantage for having Enterprise Network Edge.”

Kenny Hanks, IT Director, Richloom Fabrics

Richloom Fabrics, a textiles supplier founded in 1957 in New York City, needed high-speed IT infrastructure to keep pace with its rapidly growing business. They sought to better accommodate an increasingly off-site workforce and do so in a way that made the enterprise more flexible without increasing their exposure to cyberattack.

Working with technology partner Spectrum Business, they upgraded connectivity at three major locations with the installation of four Dedicated Fiber Internet (DFI) circuits. To better manage that bandwidth, and guard against cybercriminal infiltration, Richloom Fabrics opted to bolster their fiber connectivity with Enterprise Network Edge.

“We have worked with Spectrum Business before,” says Kenny Hanks, IT Director, Richloom Fabrics. “We knew adding their network platform would offer comprehensive, centralized control as we redesigned our infrastructure to better service our rapid growth. Having the additional speed and reliability of those fiber circuits allows us to do so much more. It also means less headaches for our IT team keeping everyone connected.”

As their enterprise is spread out across many hundreds of miles, Richloom Fabrics needed faster, more reliable connections to stay nimble and meet the demands of their global industry. They sought the reliability of fiber circuits which can be scaled up to deliver more capacity as demand grew.

“In addition to our New York headquarters and our sites in North and South Carolina, we also need to manage our office and team in China, as well as work directly with our manufacturing partners there,” Hanks notes. “Having the capacity of Dedicated Fiber Internet from Spectrum Business means that when we need to download something that’s larger than normal, it doesn’t take an hour. And our circuits are backed by a 100% uptime SLA (service level agreement) guarantee, so we know our connectivity is there.”

Hanks also has been impressed by how much Enterprise Network Edge has expanded his reach: “Instead of having to travel to one of our North Carolina locations if an issue comes up, I can check out a router or switch just using my mobile device. I can manage the whole network from one location. On top of that, it’s also been very stable.”