prepare your
agency for
the unexpected
prepare your
agency for
the unexpected
Less than a quarter of government agencies say they are very prepared to respond to a disaster or disruption.1 Safeguard the systems that citizens and public employees rely on before the unexpected strikes.
Do you have the right IT solutions in place?
Explore the most common readiness challenges governments face and
the best IT solutions to address them.
Explore the most common readiness challenges governments face and the best IT solutions to address them.
challenge #1
Keeping networks running
Reliable internet is crucial to your operations and digital services for citizens. The right connectivity and networking capabilities minimize downtime and help IT react rapidly to disruptive events. Be sure your network is always ready to serve constituents and essential government workers.
+
Keep networks running:
Fiber Internet Access
A dedicated connection to our high-performance, low-latency private fiber network delivers reliable internet access that can adapt and scale to meet any need. Our experts tailor solutions for the unique requirements of state and local governments, with high-availability designs and network security options.
99.99% availability
Low latency
24/7/365 support
Keep networks running:
Wireless Internet
Our wireless internet solution delivers reliable alternate access and redundancy wherever you need it. We make adoption easy with a total package that includes equipment, installation, data plan and 24/7/365 technical support.
Advanced LTE network
Rapid installation
Expert support
Keep networks running:
Wireless Internet Backup
Our all-inclusive solution for internet backup, continuity of operations and disaster recovery provides LTE Advanced wireless connectivity in the event of a disruption due to a loss of power or other interruption.
Fully managed
Secure and encrypted
Unlimited data
Keep networks running:
Managed Router Service
Automatic failover to secondary network connections or optional secondary routers helps ensure continuity of service even for dynamic routing requirements. Our end-to-end service includes design, installation and support so your equipment is always up to date.
Turnkey
Flexible and scalable
Expert technical support
Keep networks running:
Managed Security Service
Our fully managed security solutions protect against threats while encrypting site-to-site and remote connections. Services support HIPAA and CIPA compiance with a secure firewall connection that blocks external access.
Fully managed updates
Unified threat management
Secure VPN
Keep networks running:
Managed Network Edge
Managed Network Edge, delivered over the Cisco Meraki platform, supports a wide range of networking requirements and offers better visibility and easier management. Simplify IT with a single solution that can consolidate routing, WiFi, switch management, integrated security and traffic shaping to prioritize critical applications.
Tailored to you
Intuitive dashboards
Fully managed
challenge #2
Enabling digital citizen services
Even when physical offices close, agencies must maintain operations and support citizen access to online services. Our solutions can establish private, resilient connections to cloud resources and data centers that help keep government services available during unexpected situations.
+
Enabling digital citizen services:
Ethernet Services
Agencies need fast, secure access to records and other assets to minimize operational disruptions during an emergency. Our Ethernet Services provide a dedicated, private network connection so you can access information stored in the cloud, data centers or mirrored databases whenever you need it.
Low latency
Symmetrical speeds up to 100 Gbps
99.99% availability
Enabling digital citizen services:
Cloud Connect
Give your teams reliable access to the resources they need in the cloud without sacrificing security. A private connection to major public cloud service providers protects your data, applications and backups while enabling fast recovery after a disruption.
Connects to major cloud service providers
Very low latency
Secure Ethernet connections
challenge #3
Mitigating security risks
Local governments are among the top targets for ransomware attacks, and 70 percent of state CIOs expressed concern about localities’ ability to protect state information assets.2 Managed security solutions can safeguard sensitive data from a broad range of threats that have the potential to disrupt critical public services.
+
Mitigating security risks:
Managed Security Service
Our fully managed security solutions repel cyberthreats while securing site-to-site and remote connections. Managed Security Service delivers the firewall and unified threat management features you need to mount a strong defense to protect government operations.
Always up to date
Anti-malware/antivirus protection
Secure VPN connections
Mitigating security risks:
DDoS Protection
Automatically insulate your network against volumetric attacks to prevent disruptions. DDoS Protection safeguards your agency’s websites or public applications from malicious traffic so citizens maintain access to online resources no matter what comes your way.
Smart traffic evaluation
Fast threat resolution
24/7/365 support
challenge #4
Connecting remote employees
Remote work dramatically expands your cybersecurity threat surface, and four in five government executives expect teleworking to continue.3 We provide secure access to the resources your employees need wherever work takes them.
+
Connecting remote employees:
Managed Security Service
Virtual private networks (VPNs) provided by our Managed Security Service protect connections between your facilities and remote employees. Help ensure consistent security measures across employee devices with a fully managed solution.
Expert setup
Always up to date
Encrypted connection
Connecting remote employees:
Cloud Connect
Deliver reliable access to the resources your teams need outside your network without sacrificing security.
Connects to major cloud service providers
Very low latency
Private Ethernet connectivity
Connecting remote employees:
Unified Communications
Maintain operations — even if employees are displaced — using Unified Communications with Webex.
Fast end-user support
99.99% availability
Business app integrations
Why Spectrum Enterprise?
//
support
+
MEF certifications
hour
mean time to restore —
not just respond*
%
availability*
1
number to call
for help
%
invested in your success
Whether you’re preparing for disruptive events or leading your agency through an extended time of uncertainty, we’re here to help. Spectrum Enterprise has partnered with state and local governments across the country to maintain critical services and provide outstanding citizen experiences. Our team of Center for Digital Government certified experts can design the best networking and connectivity solutions for your operational continuity and disaster recovery plans.
1 “Thriving Amid Uncertainty: State and Local Governments Focus on Network Resilience,” Center for Digital Government research for
Spectrum Enterprise, 2020.
1 “Thriving Amid Uncertainty: State and Local Governments Focus on Network Resilience,” Center for Digital Government research for Spectrum Enterprise, 2020.
2 Michael Garcia, “The Underbelly of Ransomware Attacks,” Council on Foreign Relations, May 10, 2021.
3 “Federal Executives Expect the Significant Changes to Their Work Operations Due to COVID-19 to Continue Post-Pandemic, According to SAIC Survey,” Science Applications International Corporation, Oct. 20, 2020.
3 “Federal Executives Expect the Significant Changes to Their Work Operations Due to COVID-19 to Continue Post-Pandemic, According to SAIC Survey,” Science Applications International Corporation, Oct. 20, 2020.
* 4 hour mean time to restore and 99.99% availability apply to Dedicated Fiber Internet, Ethernet Services and Unified Communications.
Not all products, pricing and services are available in all areas. Pricing and actual speeds may vary. Restrictions may apply. Subject to change without notice. ©2021 Charter Communications. All rights reserved.
prepare your agency for the unexpected
Less than a quarter of government agencies say they are very prepared to respond to a disaster or disruption.1 Safeguard the systems that citizens and public employees rely on before the unexpected strikes.
Do you have the right IT solutions in place?
Explore the most common readiness challenges governments face and the best IT solutions to address them.
challenge #1
Keeping networks running
Reliable internet is crucial to your operations and digital services for citizens. The right connectivity and networking capabilities minimize downtime and help IT react rapidly to disruptive events. Be sure your network is always ready to serve constituents and essential government workers.
previous
next
+
Keep networks running:
Fiber Internet Access
A dedicated connection to our high-performance, low-latency private fiber network delivers reliable internet access that can adapt and scale to meet any need. Our experts tailor solutions for the unique requirements of state and local governments, with high-availability designs and network security options.
99.99% availability
Low latency
24/7/365 support
Keep networks running:
Wireless Internet
Our wireless internet solution delivers reliable alternate access and redundancy wherever you need it. We make adoption easy with a total package that includes equipment, installation, data plan and 24/7/365 technical support.
Advanced LTE network
Rapid installation
Expert support
Keep networks running:
Wireless Internet Backup
Our all-inclusive solution for internet backup, continuity of operations and disaster recovery provides LTE Advanced wireless connectivity in the event of a disruption due to a loss of power or other interruption.
Fully managed
Secure and encrypted
Unlimited data
Keep networks running:
Managed Router Service
Automatic failover to secondary network connections or optional secondary routers helps ensure continuity of service even for dynamic routing requirements. Our end-to-end service includes design, installation and support so your equipment is always up to date.
Turnkey
Flexible and scalable
Expert technical support
Keep networks running:
Managed Security Service
Our fully managed security solutions protect against threats while encrypting site-to-site and remote connections. Services support HIPAA and CIPA compiance with a secure firewall connection that blocks external access.
Fully managed updates
Unified threat management
Secure VPN
Keep networks running:
Managed Network Edge
Managed Network Edge, delivered over the Cisco Meraki platform, supports a wide range of networking requirements and offers better visibility and easier management. Simplify IT with a single solution that can consolidate routing, WiFi, switch management, integrated security and traffic shaping to prioritize critical applications.
Tailored to you
Intuitive dashboards
Fully managed
challenge #2
Enabling digital citizen services
Even when physical offices close, agencies must maintain operations and support citizen access to online services. Our solutions can establish private, resilient connections to cloud resources and data centers that help keep government services available during unexpected situations.
previous
next
+
Enabling digital citizen services:
Ethernet Services
Agencies need fast, secure access to records and other assets to minimize operational disruptions during an emergency. Our Ethernet Services provide a dedicated, private network connection so you can access information stored in the cloud, data centers or mirrored databases whenever you need it.
Low latency
Symmetrical speeds up to 100 Gbps
99.99% availability
Enabling digital citizen services:
Cloud Connect
Give your teams reliable access to the resources they need in the cloud without sacrificing security. A private connection to major public cloud service providers protects your data, applications and backups while enabling fast recovery after a disruption.
Connects to major cloud service
providers
Very low latency
Secure Ethernet connections
challenge #3
Mitigating security risks
Local governments are among the top targets for ransomware attacks, and 70 percent of state CIOs expressed concern about localities’ ability to protect state information assets.2 Managed security solutions can safeguard sensitive data from a broad range of threats that have the potential to disrupt critical public services.
previous
next
+
Mitigating security risks:
Managed Security Service
Our fully managed security solutions repel cyberthreats while securing site-to-site and remote connections. Managed Security Service delivers the firewall and unified threat management features you need to mount a strong defense to protect government operations.
Always up to date
Anti-malware/antivirus protection
Secure VPN connections
Mitigating security risks:
DDoS Protection
Automatically insulate your network against volumetric attacks to prevent disruptions. DDoS Protection safeguards your agency’s websites or public applications from malicious traffic so citizens maintain access to online resources no matter what comes your way.
Smart traffic evaluation
Fast threat resolution
24/7/365 support
challenge #4
Connecting remote employees
Remote work dramatically expands your cybersecurity threat surface, and four in five government executives expect teleworking to continue.3 We provide secure access to the resources your employees need wherever work takes them.
previous
next
+
Connecting remote employees:
Managed Security Service
Virtual private networks (VPNs) provided by our Managed Security Service protect connections between your facilities and remote employees. Help ensure consistent security measures across employee devices with a fully managed solution.
Expert setup
Always up to date
Encrypted connection
Connecting remote employees:
Cloud Connect
Deliver reliable access to the resources your teams need outside your network without sacrificing security.
Connects to major cloud service
providers
Very low latency
Private Ethernet connectivity
Connecting remote employees:
Unified Communications
Maintain operations — even if employees are displaced — using Unified Communications with Webex.
Fast end-user support
99.99% availability
Business app integrations
Why Spectrum Enterprise?
//
support
+
MEF certifications
hour
mean time to restore —
not just respond*
%
availability*
1
number to call
for help
%
invested in your success
Whether you’re preparing for disruptive events or leading your agency through an extended time of uncertainty, we’re here to help. Spectrum Enterprise has partnered with state and local governments across the country to maintain critical services and provide outstanding citizen experiences. Our team of Center for Digital Government certified experts can design the best networking and connectivity solutions for your operational continuity and disaster recovery plans.
1 “Thriving Amid Uncertainty: State and Local Governments Focus on Network Resilience,” Center for Digital Government research for
Spectrum Enterprise, 2020.
2 Michael Garcia, “The Underbelly of Ransomware Attacks,” Council on Foreign Relations, May 10, 2021.
3 “Federal Executives Expect the Significant Changes to Their Work Operations Due to COVID-19 to Continue Post-Pandemic, According to SAIC Survey,” Science Applications International Corporation, Oct. 20, 2020.
* 4 hour mean time to restore and 99.99% availability apply to Fiber Internet Access, Ethernet Services and Unified Communications.
Not all products, pricing and services are available in all areas. Pricing and actual speeds may vary. Restrictions may apply. Subject to change without notice. ©2021 Charter Communications. All rights reserved.
1 “Thriving Amid Uncertainty: State and Local Governments Focus on Network Resilience,” Center for Digital Government research for Spectrum Enterprise, 2020.
2 Michael Garcia, “The Underbelly of Ransomware Attacks,” Council on Foreign Relations, May 10, 2021.
3 “Federal Executives Expect the Significant Changes to Their Work Operations Due to COVID-19 to Continue Post-Pandemic, According to SAIC Survey,” Science Applications International Corporation, Oct. 20, 2020.
* 4 hour mean time to restore and 99.99% availability apply to Fiber Internet Access, Ethernet Services and Unified Communications.
Not all products, pricing and services are available in all areas. Pricing and actual speeds may vary. Restrictions may apply. Subject to change without notice. ©2021 Charter Communications. All rights reserved.