Unified Communications:
Empowering a modern workforce
to collaborate

Businesses everywhere are upgrading their unified communications capabilities.

51% of surveyed businesses plan to increase their unified communications investment in the next two years

51% 1

Unified Communications users are forecasted to grow 24% from 2017 through 2024

24%1

Why?

Total Cost of Ownership (TCO)
47% 2 of businesses are looking to lower costs.
Their existing on-premises systems are too costly, requiring the need to manage, maintain and support onsite hardware.
 
Cloud-based Unified Communications from Spectrum Enterprise requires no upfront investment and includes hardware, maintenance and support.
Mobile workforce
43% 3 of employees work remotely at least sometimes.
They need to stay in touch beyond the office as the trend of employees working remotely continues to grow in many organizations.
  icon: costs icon: costs
Spectrum Enterprise Unified Communications extends capabilities across platforms and devices to keep employees connected regardless of location.
Productivity
41% 4 of businesses seek increased employee productivity.
Their current communications solutions fall short. Service reliability, collaboration tools and a good user experience are among the top decision-making factors when selecting a new provider.
Spectrum Enterprise Unified Communications capabilities increase efficiency, streamline collaboration and integrate with popular business applications.

Benefits for the whole organization

I need to stay in touch — anytime, anywhere, easily.

Simple system design to fit their needs

Enhance employee collaboration via voice, instant messaging, video and desktop sharing.

Easily access an intuitive user portal to set call features like call forwarding and conferencing.

Clear, uninterrupted calls

Enjoy crystal-clear voice communications via dedicated voice bandwidth.

Experience always-on and secure communications from a private fiber network.

Fast, effective support

Quickly obtain support 24/7/365.

Boost workforce productivity with comprehensive training.

Want to share? Download the users story >

I need a system that simplifies IT operations and includes responsive support.

IT management simplicity

Reduce burden on IT staff with end-to-end service, administration and support.

Access administrative portals for simple management from anywhere.

Performance guarantees

Ensure 99.99 percent uptime all the way to the IP phone with a guaranteed SLA.

Gain real-time quality of service (QoS) network monitoring for enhanced voice quality.

Outstanding client service

Facilitate first-call resolution with one number to access knowledgeable, responsive, technical support.

Empower IT staff with the availability of ongoing role-based training.

Want to share? Download the IT professionals story >

I need a solution that grows and evolves with my business.

Scalability

Easily add new users and locations with a scalable cloud-based service.

Deliver a consistent user experience across locations and devices.

Seamless mobile workforce integration

Freely switch between mobile and desktop VoIP devices for seamless communications.

Connect a mobile workforce with modern communications and collaboration functionality.

Improved TCO

Lower on-site hardware and support costs with a fully managed cloud-based service.

Reduce capital expenses with minimal upfront investment and predictable monthly expenses.

Want to share? Download the business leaders story >

Not all solutions are the same

Spectrum Enterprise delivers communications with a difference

Fiber network

  icon: costs icon: solutions icon: solutions icon: solutions

Experience exceptional quality from a dedicated, private fiber network that separates voice from data traffic.

Spectrum Enterprise Unified Communications is fully managed and supported end to end.

Simplicity

  icon: costs icon: solutions icon: solutions icon: solutions

Communications that adapt to your needs and are easy to use and administer.

Unified Communications from Spectrum Enterprise removes administrative burden and reduces the workload for IT staff.

Partnership

  icon: costs icon: solutions icon: solutions

A partner that empowers you with leading technology backed by experience, expertise and local presence.

Spectrum Enterprise works closely with you to design and implement the right solution for your needs.

Communications

Unified, simplified

Learn more
Find out how Unified Communications can make a difference for you.


1. "Global UCC Industry Outlook, 2019" (Frost & Sullivan, May 2019)
2. “How to Become a Successful UCaaS Provider, Q4 2018” (Frost & Sullivan, May 2019)
3. Mann, Annamarie and Adkins, Amy. “America’s Coming Workplace: Home Alone” (Gallup, March 15, 2017).
4. "U.S. Enterprise Communications Survey, 2017: Unified Communications and Collaboration" (IDC, May 2017)