Kentucky auto dealership drives sustainability with support from Spectrum Enterprise

“Communication has been the biggest key for me with Spectrum Enterprise.”

Will Atwood, Chief Technology Officer, Paul Miller Ford

Paul Miller Ford is an automotive dealership in Lexington, Kentucky. For three generations the Miller family has set a fast pace designing retail solutions that work in the automotive industry. They know continuing that tradition for generations to come means embracing an environmentally sustainable future.

As consumers continue to buy electric vehicles in quest of a more sustainable future, Paul Miller Ford is evolving the EV customer service experience by leveraging Ultra-High Speed Data solutions from Spectrum Enterprise.

“As a dealer, the move over to EVs puts us in a unique position of having to manage multiple large downloads,” explains Will Atwood, Chief Technology Officer at Paul Miller Ford. “Running on Spectrum Enterprise fiber is the best way to get the data loads done so the EVs run properly.”

Ford EVs rely on downloads to better collect and analyze data around engine operations and overall system efficiency. Downloads also keep drivers connected to over 19,500 charging stations with 63,000 plugs which form the Ford BlueOval Charge Network, as well as 12,000 Tesla Superchargers also available to them starting in early 2024.

By refining internal vehicle dynamics via the vehicle control unit (VCU) module, and employing AI algorithms and EV intelligence, data downloads offer a layer of operational enhancement unique to EVs.

With Spectrum Enterprise support, Atwood is seeing the time required to perform data downloads drop from most of an entire day to under two hours. “Now, with two of our bays cabled with Spectrum Enterprise fiber, we have the ability to perform multiple EV data downloads simultaneously and efficiently,” he says.