Spectrum Business upgrades campus-wide communications in just nine days

“Sales Engineer Joseph Morrissey at Spectrum Business was my hero at Christmas time, helping me manage everything that was needed to get Unified Communications with RingCentral set up in time for the new school semester.” — Richard Weaver, IT Manager, Heritage Academy

Heritage Academy, a private school for grades K-12 in Kentucky, found themselves suddenly without a working voice communications system during the Christmas holiday. They needed a new system, and fast.

Enter Spectrum Business. In just nine days, working through the holiday, Unified Communications with RingCentral was set up at Heritage Academy. A new and much improved voice network, the solution was ready for students and staff in time for the start of spring semester.

Unified Communications with RingCentral gives each classroom the capability to make calls outside the campus, in case of emergency. Designed around simplicity and ease of use, it also provides teachers and administrators with the ability to stay connected whenever they are away from their desks. This allows them to better manage their responsibilities around campus while keeping on top of activities at their busy campus.

“That’s another thing I like about our new phone service, it ties our main buildings together,” Heritage Academy IT Manager Richard Weaver notes.

Heritage Academy’s new voice communications platform is powered by Spectrum Business Dedicated Fiber Internet (DFI), which gives the school low latency and high bandwidth backed by a 24/7/365 support and a comprehensive service level agreement (SLA)