Factory runs better after adopting Spectrum Enterprise network and connectivity solutions

“They needed to stay on top of some very strict cybersecurity laws in their home country. To do that, they needed technology that was both serious and flexible, which they got from the Meraki firewall with Managed Network Edge.”

Account Executive, Spectrum Enterprise

An equipment manufacturer in the United States, with its ownership group in Germany, needed better remote oversight and control, with expanded connectivity and updated security features. A central problem was addressing repeated workflow stoppages which cost the manufacturer many thousands of dollars in lost productivity each month.

After a series of discussions and site inspections about how the manufacturer could increase their bandwidth on-site and improve service reliability, Spectrum Enterprise installed Dedicated Fiber Internet (DFI). To give the manufacturer’s leadership in Germany a clearer insight into its U.S. factory operations, Managed Network Edge was installed with a Cisco Meraki Next Generation Firewall, Unified Threat Management and WiFi.

“They had systems that needed to be connected to the internet and tied back to their headquarters so they could service them remotely,” recalls Nels Solberg, Account Executive, Spectrum Enterprise.

Another critical need for both overseas leadership and U.S.-based staff is an internet-based communications service that offers seamless, scalable collaboration and a user interface accessible from anywhere via a portal. Spectrum Enterprise addressed this by introducing Unified Communications with Webex.

Supported by a multitude of access points that enable factory-wide control from a single dashboard, Managed Network Edge also offers critical visibility and a level of control over what goes on at the factory. WiFi was added to this platform after the manufacturer realized that was a big need, too.

“They tell us we’re open, transparent and fair,” Solberg says. “They especially appreciate the fact we have resources to bear instead of being one person trying to juggle every aspect of it. I tell them my job is to figure out where you are today versus where you want to be, figure out if there’s a way to bridge that gap and then bring in the right resources to make it a reality.”