Financial services firm unifies widespread salesforce with managed solutions

“I’m very happy with the services that I’m getting right now with Spectrum Enterprise. Considering what we were paying before to our former provider, it’s not just perfect, it’s better than perfect. It’s exactly on par with what we need.” 

Senior Network Administrator, Wealth Management and Insurance Provider

A wealth management and insurance provider faced twin challenges as they pursued an aggressive national growth trajectory. They needed to bring together a widespread national salesforce and establish effective remote control at their headquarters. Both objectives were met with the help of technology partner Spectrum Enterprise.

“We have been partnering with Spectrum Enterprise over the last six years,” says the company’s senior network administrator. “It’s been a very positive and productive relationship. So when we began looking into getting new services around fiber connectivity, voice and networking, we were very interested in exploring what Spectrum Enterprise has.”

The company’s many salespeople and advisors are connecting with people across the country every day, on the road, in their offices and at home. To do this, they need a reliable, scalable and instantly adaptable communications network. Such a network must keep them in touch with their expanding client rosters while centralizing and coordinating their activities with the main office.

Spectrum Enterprise had a solution for both those needs, as well as a myriad of other purposes. Whether it be the ability to video conference, use a mobile app to transfer calls and data from an office phone or send and receive emails, Unified Communications with RingCentral is designed to help modernize workflows, simply and reliably.

Answering a need to upgrade to fiber connectivity is also part of the Spectrum Enterprise partnership. Because the company is growing and must manage more data than ever, it needs scalable bandwidth. They also require data speeds fast enough to keep pace with current and future demands, backed by the reliability of fiber connectivity. 

Spectrum Enterprise installed a Dedicated Fiber Internet (DFI) circuit at their headquarters. DFI is designed to be highly scalable to meet the changing bandwidth needs of a growing business. It is also designed for reliability, backed by a service-level agreement (SLA) which guarantees 100% uptime.

“We keep fairly regular hours, but in different time zones, so we need connectivity that is always there,” says the senior network administrator. “With our Spectrum Enterprise fiber and wireless solutions, that is never a problem.”