Unified Communications with RingCentral for K-12 education

Voice, video and network traffic grow every day as teams need to connect any time, anywhere from any device. With fully managed, cloud-based unified communications, your district can seamlessly bring together calling, messaging, video conferencing and more in a single, comprehensive application.

Spectrum Business® Unified Communications (UC) with RingCentral makes it easy to reach your students, teachers and staff across multiple devices, wherever they are located. This level of seamless connectivity means you can switch between your computer, mobile phone, tablet and more to work from anywhere.

As part of the Spectrum Business Managed Workplace Package, this all-in-one platform securely and reliably brings together connectivity, communications, collaboration, equipment and management for maximum engagement and an exceptional user experience. Combined with our private fiber connectivity, it is a simple, smart and secure choice for better UC and collaboration.

UC with RingCentral is a cloud-based service that integrates with our Managed Network Edge (delivered by the Cisco Meraki platform) or Enterprise Network Edge (powered by Fortinet) solutions to provide you exceptional reliability and comprehensive visibility into your operations. In addition, your entire district benefits from a better collaboration experience and productivity-boosting features customized to fit your needs.

Product highlights

• An intuitive, cloud-based phone system: Implement a customizable and easy-to-use, cloud-based phone system and start taking video and phone calls on any device.
• Seamless experiences across the desktop, tablet and smartphone: Mobile device integration includes seamless call shifting between the desktop or desk phone to a mobile device while users are mid-call.
• Meet anywhere, any time: Connect remote teams over high-definition video conferencing and audio across multiple devices — including third-party, personal devices.
• Simplified chat and messaging: Teachers can communicate with parents and community members without sharing their personal number via text/short message service (SMS), multimedia messaging service (MMS) and internet-fax capabilities. In addition, you can gain further efficiencies through collaboration tools and add contacts to your team’s messaging groups, share calendars, assign tasks and share or organize files and message threads.
• 300+ powerful app integrations: Drive productivity with apps like Microsoft 365* and Google Workspace™ productivity and collaboration tools,** or build your own with open application programming interfaces (APIs).
• Scalability that meets your ever-changing business needs: Easily add new phone numbers, endpoint devices, offices and remote teams in no time.
• Interact with ease: Hold video meetings with screen sharing, web sharing and file annotation. Give participants external to your district a full-featured experience with no download required.
• Full visibility into your network: View your voice network topology, user management, trouble tickets, usage analytics and performance through a single, intuitive, cloud-based Managed Network Edge or Enterprise Network Edge portal¹ for faster, better decision making regardless of the number of locations, environments or size of footprint.

Benefits

• Better collaboration: Enables you to communicate more effectively, with all calls, messages and video meetings in a single, intuitive app without the capital expense and maintenance requirements of a private branch exchange (PBX).²
• Improved customer experience: Provides a reliable, clear and consistent voice service, plus integration with customer relationship management (CRM) applications for a more accessible student and teacher experience.
• Cost effectiveness: Reduces your total cost of ownership (TCO) and capital expenditures with transparent, predictable monthly pricing and consolidated network components.
• Simpler management: Gives you the choice of implementation that best fits your district — from co-managed to fully managed solutions.
• Dependable communications: Provides the reliability of a dedicated connection with a private, secure fiber network.
• Full support: Comes with an industry-leading service-level agreement (SLA) and a four-hour mean time to restore³ for both the UC solution and the fiber connectivity that delivers it — including 100%, 24/7/365 U.S.-based support.
• Peace of mind: Strengthens your security posture with CIPA and SOC 2 compatibility, as well as end-to-end data encryption, automated updates, an advanced firewall and malware and intrusion protection.

Spectrum Business provides you with a single point of contact for installation, billing, support and equipment maintenance, as well as move, add, change and delete (MACD) activities. We stand apart from other providers by combining our national fiber infrastructure with a full slate of networking capabilities, including wide area networks (WANs), managed services and solutions tailored to meet the unique needs of each client. In addition, we offer a selection of UC-compatible IP phones and endpoint devices from Poly and Cisco that deliver advanced, cost-effective and secure voice communications.

Talk to us today about unifying your communication and collaboration services with a true partner that has the infrastructure and network capabilities for today’s schools and districts..
 

Learn more 
enterprise.spectrum.com/RingCentral

 

*Microsoft 365 is a trademark of Microsoft Corporation.
**Google and Google Workspaces are trademarks of Google LLC.

1. Cloud-based portal, advanced firewall, malware and intrusion protection are available with purchase of Managed Network Edge or Enterprise Network Edge solution.

2. PBX: A private branch exchange is a premises-based telephone system within an organization that offers multiple inbound and outbound lines, call routing, voicemail and call management features. This privately owned hardware appliance switches and routes calls between in-office users and the public telephone network.

3. 4-hour mean time to restore service SLA.