For hotels striving to provide exceptional guest experiences, hospitality WiFi services play a critical role in delighting and impressing guests – or in driving them away.
Whether traveling for leisure or business, today’s hotel guests demand constant access to hotel WiFi services. From the guestroom to the conference room and the lobby to the pool, guests expect to stay connected on multiple devices with Internet speeds that rival the service they get at home. In fact, guests list great hospitality WiFi as a central part of a positive experience with the hoteli, and they rank free WiFi services as the top amenity when choosing a hotel.ii
While the need for superior hospitality WiFi is clear, achieving it can be a significant challenge. Managing hotel WiFi systems can be overwhelming for IT staff who must not only install, maintain and upgrade equipment, but monitor performance and bandwidth, ensure hotel WiFi security, troubleshoot issues and provide tech support for end-users.
For hotels seeking a better solution for hospitality WiFi, Spectrum Enterprise is the answer.
Spectrum Enterprise is a leading provider of fiber solutions for hospitality WiFi, hotel TV and voice services. With a nationwide fiber network providing dense fiber reach in 41 states and 32 metro areas, Spectrum Enterprise provides businesses with dedicated, high-performance fiber Internet connections that power data-intensive, cloud-based and mission-critical applications.
Our hospitality WiFi solution is a fully managed, turnkey service that relieves the burden on IT teams for managing WiFi networks and equipment. Our team of WiFi experts performs RF surveys and designs and installs WiFi networks to provide seamless access throughout a hotel property. We also monitor WiFi performance, ensure hotel WiFi privacy, replace and upgrade equipment and offer help desk services to end-users.
With hospitality WiFi from Spectrum Enterprise, hotels can:
Learn more about hospitality WiFi and Spectrum Enterprise.
[ii] Hotels.com Survey, May 2015