Primary rate interface service, or PRI service, is a telecommunications interface standard used on an ISDN line for carrying multiple voice transmissions between users and the telephone network. Based on a T1 carrier transmission, PRI service is the standard for enterprise phone services. But with the rise of VoIP telephony and SIP trunking systems that deliver telecommunications over the Internet, a PRI trunk is viewed as an “old” technology that will likely be phased out in the coming years.
This presents a dilemma for many enterprises. While they are drawn to the potential cost savings, flexibility and Unified Communications features of VoIP, most organizations have invested a lot in their PRI phone system. And PRI service is thought to offer superior call quality and security, as voice traffic is transmitted over a dedicated line and not over the Internet.
Spectrum Enterprise helps to resolve this tension by providing an easy-to-scale interface for PRI service that can be managed with existing PRI-compatible phone systems. By enabling organizations to leverage their investment in PRI phone technology, Spectrum Enterprise makes it easier to deploy and manage a hybrid phone solution as technology increasingly moves toward Internet-based telecommunications.
As a leading provider of fiber-based technology for the nation’s largest businesses, Spectrum Enterprise offers powerful solutions for fiber Internet, voice, video, cloud and managed network services.
Our PRI Phone solution delivers highly reliable PRI service over our privately owned fiber network. Quality, security and performance are ensured through 24/7/365 proactive monitoring, technical support and a competitive service level agreement. Unlimited local calling and scalable Minutes of Use packages enable enterprises to reduce calling costs. And an integrated suite of management, reporting and business continuity features help to improve productivity and keep workers and clients connected.
With Spectrum Enterprise’s PRI service, organizations can: