Unified Communications for Hospitality
Unified Communications for Hospitality
Enable your team to collaborate from anywhere — and delight your guests everywhere
Manage your voice services within a single comprehensive platform. By empowering your staff to work from anywhere and collaborate seamlessly across different channels, you can improve communication and raise productivity.
Featured resources
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Product brief
Unified Communications for Hospitality -
Executive Brief
Improve staff productivity with modern communications solutions -
Infographic
Empower your team to collaborate across your property
Empower your team to create exceptional guest experiences
SEAMLESS
Collaborate from anywhere
Our cloud-based service allows hotel staff to work from desk phones, computers or mobile apps and collaborate via instant messaging, voice and video, as well as share content. Since all tools work together within a consistent user interface, collaboration is seamless and easy.
INTUITIVE
Integrate to your PMS or manage services directly
Our Unified Communications for Hospitality solutions can integrate within your existing property management system, or your staff can operate directly within our customizable, user-friendly portal. This makes it easy to control your guest room telephony features and automate phone settings, housekeeping reports, staff collaboration and other features.
RELIABLE
Gain peace of mind
Enjoy 24/7/365 U.S.-based support from dedicated project managers and local technicians. Our SLA guarantees 100% uptime, end-to-end performance nationwide and 4-hour mean time to restore service.1,2
Enhance guest experience with additional services
Seamlessly integrate a suite of customer service tools that support sales inquiries, billing, help desk and more. Your staff can collaborate with their teams both on-premises and remotely, improving their productivity and your guest experience.
Deliver more guest-centric experiences through customized voicemails and wake-up greetings. Messages can be personalized based on factors such as loyalty tier and group affiliation, helping to keep guests informed and promote amenities while driving efficiency.
Dig deeper with related resources
1100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.
24-hour mean time to restore service-level agreement.