Fueled by the rise of coworking spaces, more and more hoteliers have made their WiFi open to the public. Why? Reliable connectivity in the lobby not only attracts guests but also attracts locals. Plus, it delivers additional revenue opportunities they can take advantage of.
Such as, you ask? Hotel owners have opened coffee shops and bars—available to everyone, not just guests. Some hoteliers provide additional amenities such as drawers for visitors to rent and lock as a secure area to store laptops or other devices. With a WiFi to connect devices and food and drinks at hand, the lobby is the new public square, packed with communal tables where people sit, work and socialize.
While the guest and local resident demand for connectivity has reshaped the lobby, new technology delivered over a reliable network has also transformed the hotel room. Here are what guests want—and what hotels need to offer to meet those expectations.
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Carry on the connectivity conversation
The demand for reliable WiFi has reinvigorated the hotel lobby and transformed guest room experience. Throughout the hotel, connectivity never stops—as long as hoteliers implement the right solutions across their properties to satisfy their guests and the growing coworking communities. Interested in learning more about how you can leverage connectivity to transform the guest experience? Learn more about how we partner with hotels to reliably deliver guests the faster connections and compelling content they expect.
At #AAHOACON19, the 30th annual convention and trade show hosted by Asian American Hotel Owners Association in San Diego, later this month, we’ll be discussing connectivity, the guest experience and more. I invite you to stop by the Spectrum Enterprise booth, #1906, for more insight.
Cliff brings 25 years of increasingly impactful technology leadership experience to his role as Sr. Director, Vertical Programs, at Spectrum Enterprise. He is responsible for strategic program management supporting Federal, State & Local Government, K-12 & Higher Education, Healthcare, and Hospitality verticals