What are the benefits of hosted services for voice?

 

What are the benefits of hosted services for voice?

  • Hosted services for enterprise telephone systems involves moving the traditional PBX from an on-premises location to an off-site data center where it can be maintained by a managed service provider.

  • The potential benefits of hosted services for enterprise telephony include reduced costs, support for mobile workforces, greater scalability and adaptability, less work for IT teams, improved security, greater reliability, improved risk management and access to unified communications technology.

Hosted services for enterprise telephone systems have become increasingly popular as more organizations seek to reduce the cost and complexity of managing on-premises telephone infrastructure. But exactly what are the benefits of hosted services for enterprise telephony, and how can they help to reduce expenses, minimize administrative burden and provide greater flexibility? Here’s a brief introduction to “What are the benefits of hosted services for voice?” that offers some answers.

What are the benefits of hosted services for enterprise phone service?

Hosted services for telephone systems provide voice connectivity by moving the traditional PBX or internal network from the business premises to an off-site data center. Management of the hosted PBX is provided by a third-party vendor who is responsible for installing, maintaining, monitoring, upgrading and troubleshooting the telephone technology.

Hosted services for voice offer a number of benefits ranging from costs savings to scalability, reliability, security and easier management.

What are the benefits of hosted services in terms of cost?

Hosted services for voice enable organizations to avoid capital investment in telephone hardware and infrastructure, as well as the continual cost of managing, troubleshooting and upgrading equipment. Hosted voice services offer a predictable monthly expense that can be less than the cost of managing an on-premise system.

What are the benefits of hosted services for scalability?

Scaling an on-premises system can be time-consuming and costly, and there’s always a risk of under or over provisioning equipment. With hosted services, scaling up or down is typically quick and easy, enabling organizations to pay only for the services they need and use.

What are the benefits of hosted services in terms of reliability?

A PBX hosted in an off-site data center provides an additional level of reliability and geo-redundancy. When disaster or an outage shuts down on-premises systems, users may still have access to telephone services via the hosted services provider.

What are the benefits of hosted services for security?

Hosted services tend to have stronger security than on-site systems, as managed service providers can take advantage of economies of scale to implement state-of-the-art security features.

What are the benefits of hosted services for IT management?

With hosted services, an in-house IT team can be relieved of routine management of telephony infrastructure as well as tasks that require hiring specialists with specific skills.

What are the benefits of hosted services for voice with Spectrum Enterprise?

As one of America’s leaders in fiber solutions for voice, video, Internet and cloud services, Spectrum Enterprise provides a fully managed, cloud-based hosted services solution for enterprise telephony. Spectrum Enterprise Hosted Voice delivers a fully scalable solution over dedicated and secure fiber data connections. Hosted Voice includes a pay-as-you-go pricing model and options for Unified Communications solutions.