What is an enterprise phone system?

 

What is an enterprise phone system?

  • An enterprise phone system is a collection of technologies that may include traditional office telephones, soft phones, mobile devices and audio conferencing.

  • An enterprise phone system may use a traditional telephone service provided by a local or regional phone company, or Voice over Internet Protocol (VoIP) technology which provides telephone connections over the Internet.

  • Enterprise phone system may also include Unified Communications (UC) technology that includes voicemail, instant messaging and presence, “find me/follow me” functionality and other technologies that streamline and enhance corporate communication.

While email and the Internet have become indispensable to corporate communication, the enterprise phone system remains a vital technology for connecting employees with colleagues, customers and partners. But at a time when communication and collaboration technologies are converging, what is an enterprise phone system exactly, and what benefits can it offer the enterprise?

Here’s a brief overview of “What is an enterprise phone system?” that can shed some light on these questions.

What is an enterprise phone system?

Enterprise phone system is a collection of technologies that enables employees to communicate via voice with colleagues, customers and partners. While there are a great many permutations of the enterprise phone system available today, each of these technologies is focused on allowing human interaction through speech, rather than through written or visual communication technologies like email and the web.

What is an enterprise phone system designed to do?

An enterprise phone system should be designed to enable employees to communicate and collaborate more easily, using whatever telephony device they choose. Many enterprise phone systems today incorporate the traditional desktop telephone as well as soft phones that enable phone calls from a computer using an Internet connection, and mobile phones, including employees’ personal devices.

What is an enterprise phone system with unified communications?

Many enterprise phone systems incorporate unified communications technology that combine voice with other technologies to streamline and enhance collaboration. Unified communications technologies include audio, web and videoconferencing, desktop sharing, voicemail, email, presence and more.

What is an enterprise phone system with SIP trunking?

An enterprise phone system with SIP trunking uses Voice over Internet Protocol (VoIP) technology to deliver high-quality, reliable digital voice services at a lower cost.

What is an enterprise phone system with PRI trunking?

Enterprise phone system with PRI trunking has been the standard in telecommunication services for many years. PRI trunking is the best choice for clients with legacy time-division multiplexing (TDM) public branch exchanges (PBXs) and does not make use of an Internet connection to make phone calls.

What is an enterprise phone system from Spectrum Enterprise?

Spectrum Enterprise is a leading provider of fiber solutions for Internet, video and voice, including a Hosted Voice solution that provides next-generation technology for superior quality, reduced costs and modern collaboration features. Spectrum Enterprise provides support for both PRI and SIP interfaces, and enables Unified Communication technologies that add rich collaboration features for anywhere, anytime communication.