Hospitality Solutions

Impressing guests requires innovative hospitality solutions.

To stay competitive, hotels must constantly seek out hospitality solutions that can help to deliver an exceptional guest experience – and win more positive ratings on hotel travel sites. A recent study¹ reports that more than two-thirds of hotel guests rely on online ratings and reviews when choosing a place to stay, adding additional pressure on hotels to provide outstanding amenities that let them stand apart from competitors.

In recent years, hotels have realized that connectivity and entertainment options are the most effective hospitality solutions when it comes to delighting guests. From fast hospitality WiFi to superior hotel TV options and a contemporary hotel phone system, guests expect hotels to meet or exceed the technology they have at home.

Choosing the right hospitality solutions is key not only to meeting guest expectations, but to controlling costs and minimizing administrative burden. That’s why hotels nationwide turn to Spectrum Enterprise for hospitality solutions that can help to create positive guest experiences, ensure return visits and create competitive differentiation.

Hospitality solutions from Spectrum Enterprise.

Spectrum Enterprise provides America’s largest businesses and the hospitality industry with fiber technology for Internet, TV, voice and cloud services.

Our hospitality solutions include:
 

• Dedicated Fiber Internet. Our high-speed internet service provides bandwidth up to 100 Gbps, with the ability to scale to optimal bandwidths that deliver the upmost customer service no matter the seasonality of the location.
• Managed WiFi services. We offer a fully managed solution that delivers seamless access throughout a property that enables IT teams to offload installation, management, monitoring and upgrading of the WiFi network to a team of experts from Spectrum Enterprise.
• Hospitality TV. Our hotel TV options deliver access to 200+ HD channels, streaming apps, casting, on-demand shows and movies, and the ability to insert your custom content.
• Hotel phone system options. Our Hosted Voice solution is a fully managed, cloud-based solution for the hotel PBX that provides rich collaboration features. We also offer support for fiber connections to on-premise equipment with PRI and SIP interfaces.
   

Benefits of Spectrum Enterprise hospitality solutions.

With hospitality solutions from Spectrum Enterprise, hotels can count on:
 

• Dedicated, high-performance connectivity for data-intensive, cloud-based and mission-critical applications
• A dedicated, always-on fiber network backed by industry-leading service-level agreements (SLAs) guaranteeing 100% uptime² and 24/7/365 U.S.-based customer support.
• Fiber connectivity at affordable prices
• Hands-on support from local account team
   

Learn more about hospitality solutions from Spectrum Enterprise

¹Qualtrics, Qualtrics Hotel Pain Index Study, 2017.
²100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.