How Unified Communications with RingCentral keeps Texas State Aquarium connected

“Both in terms of ease-of-use and the quality of the equipment, everyone at Texas State Aquarium really likes Unified Communications with RingCentral a lot and has been impressed by how much of an improvement there’s been.”

Jeff Vlach, Director of Information Technology, Texas State Aquarium

At Texas State Aquarium, a wildlife refuge and beacon for environmental awareness off the Gulf of Mexico, communications were becoming a problem for staffers and top executives alike. Outdated service was not keeping up with the aquarium’s growth, or its increased need to connect with the public.

For an answer, Jeff Vlach, Director of Information Technology at Texas State Aquarium, consulted with technology partner Spectrum Enterprise, a longtime, trusted provider of Dedicated Fiber Internet (DFI) connectivity. A decision was made to install Unified Communications with RingCentral, leveraging that high-speed fiber.

“Unified Communications with RingCentral definitely fits that ease-of-use in management category,” Vlach says. “People now can direct work calls to their mobile device via their app or redirect it to their desk phone when they are in the office. Because many of our staff don’t get to spend a lot of time in their office, they like having a system that moves with them.”

With Spectrum Enterprise technology and support, Texas State Aquarium staff members enjoy a voice communications system outfitted with features that include email notifications and mobile apps, better suited for staff on the go. Today they have the flexibility they need, the dependability they expect and ease of use to better handle their busy lives. Best of all, its cost can be managed as an operating expense.

Texas State Aquarium uses Spectrum Enterprise Dedicated Fiber Internet to run the only CT scan facility for animals in the state. Specialists on-site use this connectivity to share images and consult with veterinary science experts anywhere in the world.

The scalability of Spectrum Enterprise technology means Texas State Aquarium can always add more capacity to meet its growing needs.