Solution Brief
Purpose-built tech meets government-grade expertise
The federal government is working 24/7/365 to keep our country safe, running and competing on a global level. Every mission you take on is mission-critical. That’s why it’s crucial to partner with a technology provider that understands the gravity of your everyday and knows how to turn your purpose into a plan of action.
Spectrum Enterprise®, a part of Charter Communications, is the partner to deliver federal government solutions that power next-generation network, cloud and IT infrastructure solutions to drive connection and enhance security for every mission.
Our portfolio is purpose-built to shoulder the mission-critical challenges facing the federal government. Whether the task at hand is improving constituent service delivery, ensuring seamless cross-collaboration between agencies or handling citizen data, we welcome the responsibility of connecting and protecting our nation today and tomorrow.
Streamline connectivity
Support citizens and employees with highly reliable internet and managed network solutions.
Dedicated Fiber Internet: Achieve dedicated internet connectivity with symmetrical upload and download speeds, bandwidth up to 100 Gbps and backed by a service-level agreement (SLA) that guarantees 100% uptime all the way to the hand-off point at your location.
Secure Dedicated Fiber Internet: Connect with confidence when you integrate fast, dependable, dedicated fiber internet service with enterprise-level cybersecurity protection in one, affordable and remarkably simple solution backed by an SLA that includes a 100% uptime guarantee.
Wireless Internet: Connect to the internet via a wireless solution that helps keep your agency running with temporary or secondary internet access over 4G or 5G LTE Advanced technology. This all-inclusive wireless internet service comprises equipment, installation and support.
Ethernet Services: Meet ever-growing data needs by connecting locations with a fast, reliable wide area network (WAN) solution backed by a 100% uptime SLA guarantee and built on a dedicated fiber infrastructure. Bandwidth up to 100 Gbps is available.
Cloud Connect: Extend your network with fast, secure and dependable private connections to cloud service providers with a service backed by a 100% uptime SLA guarantee.
Wavelength Services: Ensure fast data transfer for your most demanding applications, including critical cloud services, data center connectivity and data replication via high-speed, dedicated WAN connectivity with bandwidth up to 100 Gbps.
Managed Router Service: Efficiently route traffic and improve bandwidth use without investing in hardware or day-to-day management.
Enterprise Network Edge: Improve the network experience for your teams with an enterprise-grade managed solution that brings together connectivity, equipment and network management to support both hybrid networks and workforces. Powered by Fortinet, the solution simplifies IT operations by providing networking with security features and optional integrated WiFi and switching in a multi-cloud-ready platform.
Managed Network Edge: Simplify the deployment and management of your network with this modular, all-in-one solution. Delivered over the Cisco Meraki platform, Managed Network Edge offers security features, routing, SD-WAN, WiFi, switching, smart cameras and environmental sensors. Achieve flexibility and scalability with connectivity, equipment and network management from a single partner.
Support collaboration
Keep employees connected to maximize accessibility to the public and each other.
Enterprise Trunking: Maximize the value of premises-based PBXs with reliable, cost-effective, feature-rich and easy-to-scale PRI and SIP trunking solutions, backed by a 100% uptime SLA guarantee. Enterprise Trunking offers multiple service options that can provide automatic rerouting, equipment redundancy and full path diversity to ensure you never miss a call.
Unified Communications: Answer communication and collaboration needs with a fully managed, cloud-based voice solution that brings together calling, messaging, meetings, virtual workspaces and more in a single application that delivers a unified experience for today’s mobile, on-the-go workforce.
Hosted Call Center: Create reliable, consistent client interactions with the ability to scale to meet evolving needs and support call center operations with robust analytics, reporting, omnichannel communications and CRM integration.
TV: Inform your federal agency with premium programming and custom content.
- Set Back Box TV: Provide a reliable and homelike TV viewing experience that improves loyalty, satisfaction and entertainment through a large variety of channel lineups, premium packages and on-demand content.
- Fiber Connect Plus TV: Deliver an HDTV experience that informs and entertains
with a direct connection from the cable wall outlet to the TV, eliminating the need for in-room equipment. - TV Streaming Access: Offer live and on-demand TV programming delivered to personal devices.
Strengthen security
Enhance network management with solutions that protect your agency from cyberattacks.
Secure Access with Cisco Duo: Help protect your agency from unauthorized access to sensitive systems, regulatory violations and data loss that can disrupt your mission. Capabilities that include multi-factor authentication (MFA) and identity management allow IT to set access policies by user and device, regardless of location.
Cloud Security with Cisco+ Secure Connect: Allow remote users to access cloud SaaS applications and the internet securely and directly access cloud SaaS applications and the internet without reliance on a traditional centralized or premises-based security solution. This feature-rich cloud-based security service includes secure web gateway, cloud access security broker, identity management, zero trust network access (ZTNA) and more.
DDoS Protection: Help guard against malicious volumetric attacks designed to overload your network and prevent access to applications, systems and information with fully managed distributed denial of service (DDoS) threat identification and mitigation.
Technology that works for you
It’s difficult to meet today’s needs with yesterday’s technology. Federal agencies are challenged with business continuity, limited IT staff, cybersecurity threats and constant IT transformation. Let us help you accomplish what it takes to reliably and effectively modernize your network and meet the needs of your agency.
One team, with government contracting experience, to guide and advocate
- Client services, project management, local construction — all in one team.
- Achieve flexibility and scalability with connectivity, equipment and network management from a single partner.
- Our networking and connectivity experts can help your agency develop high-availability designs to meet your business continuity goals.
Self-service portals
- Product visibility, control and troubleshooting with near real-time status and reporting.
Proactive nationwide network monitoring and tech support
- 100%, 24/7/365 U.S.-based support prepared to support your agency.
- End-to-end performance all the way to the client suite and a 4-hour mean time to restore.1
- 100% uptime SLA guarantee.2
14-hour mean time to restore service SLA.
2Applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.