Hospitality Solutions

Impressing guests requires innovative hospitality solutions

To stay competitive, hotels must constantly seek out hospitality solutions that can help to deliver an exceptional guest experience – and win more positive ratings on hotel travel sites. A recent studyi reports that more than two-thirds of hotel guests rely on online ratings and reviews when choosing a place to stay, adding additional pressure on hotels to provide outstanding amenities that let them stand apart from competitors.

In recent years, hotels have realized that connectivity and entertainment options are the most effective hospitality solutions when it comes to delighting guests. From fast hospitality WiFi to superior hotel TV options and a contemporary hotel phone system, guests expect hotels to meet or exceed the technology they have at home.

Choosing the right hospitality solutions is key not only to meeting guest expectations, but to controlling costs and minimizing administrative burden. That’s why hotels nationwide turn to Spectrum Enterprise for hospitality solutions that can help to create positive guest experiences, ensure return visits and create competitive differentiation.

Hospitality solutions from Spectrum Enterprise

Spectrum Enterprise provides America’s largest businesses and the hospitality industry with fiber technology for Internet, TV, voice and cloud services.

Our hospitality solutions include:

  • Fiber Internet access. Our Internet service provides bandwidth from 25Mbps to 10Gbps, with the ability to scale as needed to address peak traffic during the high season as well as spikes in traffic during conferences and events.
  • Managed WiFi services. We offer a fully managed solution that delivers seamless access throughout a property – with speeds from 5Mbps to 10Gbps – and that enables IT teams to offload installation, management, monitoring and upgrading of the WiFi network to a team of experts from Spectrum Enterprise.
  • Hospitality TV. Our hotel TV options deliver access to 100+ HD channels, on-demand viewing and customizable programming.
  • Hotel phone system options. Our Hosted Voice solution is a fully managed, cloud-based solution for the hotel PBX that provides rich collaboration features. We also offer support for fiber connections to on-premise equipment with PRI and SIP interfaces.

 

Benefits of Spectrum Enterprise hospitality solutions

With hospitality solutions from Spectrum Enterprise, hotels can count on:

  • Dedicated, high-performance connectivity for data-intensive, cloud-based and mission-critical applications
  • Guaranteed availability provided by service-level agreements (SLAs) that cover the Spectrum Enterprise fiber network as well as connections to on-premise equipment
  • Fiber connectivity at affordable prices
  • Hands-on support from local account team

 

Learn more about hospitality solutions from Spectrum Enterprise

i Qualtrics, Qualtrics Hotel Pain Index Study 2017, https://www.qualtrics.com/wp-content/themes/qualtrics/images/pages/hotel-pain/Qualtrics_HotelPainIndexReport_2017-05_FINAL.pdf

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