My Carrier billing was migrated to a new system. What changed?

As part of our ongoing efforts to provide you with an enhanced client experience, some Carrier invoices may look different. Some of the differences you may see on your Carrier invoice are:

• A new account number and reference to a legacy account number.
  
• You may also see a new Remit-to address, including lockbox address for the new account(s). This new Remit To information is associated with your new account number(s) only.
  
• The new Carrier invoice will standardize the A&Z locations for all services. The Z location will reflect the “far end” termination of the service (i.e., the end user site or tower location).
  
• Customer Name field will have a 90 character limit. If the Customer Name you have previously provided to us exceeds this limit, it will be truncated to the first 90 characters.
  
• Purchase Order number field will have a 30 character limit. If the Purchase Order number you have previously provided to us exceeds this limit, it will be truncated to the first 30 characters.
  
• Information contained within the End User ID field will now appear in the standardized field (PO Number in said field; Service Location in said field, etc).
   

You can click here for more information on how to read your new Carrier invoice.