Hotel Internet services are critical to profitability today. During their stay, guests want constant access to hotel WiFi no matter where they roam on a property. They also want hotel Internet speeds that match or exceed what they’re used to at home. When hotel Internet services meet their expectations, guests are more likely to come back. And when guests have complaints about the hotel Internet, their comments are more likely to show up as negative reviews on travel rating sites.
While hotels realize the need to provide superior hotel Internet services, they often don’t know how to accomplish it. It’s not an easy thing to ensure the strength of WiFi hotel signals in hundreds or thousands of rooms – not to mention lobbies, common areas, conference rooms, exercise rooms, restaurants, bars and the pool area. With thick concrete walls and unusual footprints, hotels are more prone to dead spots that result in service interruptions. To truly provide outstanding hotel Internet services, hotel IT teams need partners that can deliver superior technology, expert advice and hands-on support.
Spectrum Enterprise provides America’s largest businesses with fiber technology for Internet, TV, voice and cloud services. For the hospitality industry, we are a leading provider of hotel Internet services and Managed WiFi services.
Our wholly owned, nationwide fiber network enables us to provide high-performance, dedicated fiber Internet connections to hotels throughout the country. We offer scalable bandwidth – from 25Mbps up to 10Gbps – that enables hotels to deliver superfast hotel Internet services to business and leisure guests. Whether connecting guests with communications and entertainment services or supporting bandwidth-hungry, cloud-based applications for hotel administration, Spectrum Enterprise fiber Internet solutions deliver affordable connectivity with availability guaranteed by industry-leading SLAs.
In addition to fiber Internet, we offer Managed WiFi services that provide seamless Internet access to guests using hotel WiFi, with speeds that scale from 5Mbps to 10Gbps. This managed services solution enables hotels to minimize the technical burden on hotel IT teams, relying on Spectrum Enterprise experts to handle RF survey, design, installation and management of WiFi networks.
In addition to hotel Internet services, we provide hotel TV system options that deliver a superior HD viewing experience with hundreds of channels, on-demand content and customizable programming. We also offer technology for the hotel PBX, including a Hosted Voice solution that provides a fully managed, cloud-based hotel phone system with features for unified communications.
Learn more about hotel Internet services from Spectrum Enterprise.