Unified Communications with Webex
Collaborate how you want, when you want, with Unified Communications with Webex. This all-in-one application brings together voice and video calling, messaging, meetings, content sharing and more to help keep teams connected.
Unified Communications with Webex
Collaborate how you want, when you want, with Unified Communications with Webex. This all-in-one application brings together voice and video calling, messaging, meetings, content sharing and more to help keep teams connected.
Give your team the power to collaborate from anywhere
Keep your teams connected and ready to collaborate anywhere using a single, cloud-based platform that eliminates the barriers between mobile and desktop environments. Instant messaging, desktop sharing, voice and video conferencing provide the ideal team environment. Plus, you can tap into a wide range of features and options that can be customized for each end user, including specialized call center capabilities.
48% of businesses ranked video conferencing as the top technology to support remote workers.1
Featured resources
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Product Brief
Unified Communications with Webex -
Product brief
Hosted Call Center -
Product brief
Unified Communications Omnichannel
Streamline the way you connect, communicate and collaborate
INTEGRATED
Empower people and teams
Unified Communications with Webex equips employees with tools that were designed to work together. Voice calling is fully integrated with all other capabilities and applications, so everyone can seamlessly collaborate and share information through virtual workspaces.
SEAMLESS
Speed up adoption and time to value
To reduce complexity, we design, install and help teams adopt our Unified Communications service. End-user training provides a full understanding of capabilities, and you’ll have ongoing 24/7/365 access to technical experts. That’s the simplicity of working with a single provider.
SECURE
Gain peace of mind
From a private, dedicated fiber network to end-to-end data encryption, your business will be more protected. Combine it with a dedicated fiber network and a service-level agreement (SLA) that guarantees 100% uptime, end-to-end performance and unrivaled remedies all the way to the IP phone.2
Explore optional features and add-ons
With two tiers to choose from, your teams will have everything they need to communicate and collaborate across desk phones, desktops and mobile devices.
UC Connect
- Calling: 40+ premium calling features, including DIDs, call forwarding, call pull and more
- Voicemail: traditional voicemail box or voicemail to email
- Messaging: search contacts, attach files and chat with internal and external members
- Space Meetings: Meet-Me conferencing for up to 25 participants
- Virtual workspaces: space for chatting and meetings
- Meeting storage up to 2 GB
UC Connect Plus
- All of the capabilities of UC Connect
- Space Meetings: Meet-Me conferencing for up to 100 participants
- Personal Meeting Rooms: ad-hoc or scheduled conferencing for 100 participants
- Meeting storage up to 5 GB
- Conference upgrade option: increases Space Meetings to 300 and Personal Meeting Rooms to 1,000 participants, 10 GB storage and other options (i.e., recordings and transcripts)
With our Unified Communications with Webex service, you have the option to rent or purchase IP desk phones, conference phones and cordless phones. We install and maintain them for you. Learn more about the endpoints we support:
Cisco UC endpoints product brief
Poly UC endpoints product brief
It’s easy to close the circle between contact management and unified communications. By adding Unified Communications CRM integration to our Unified Communications with Webex service, you can connect your CRM system to unified communications tools for a more personalized customer experience.
While the phone remains popular, customers also want to connect to your agents using web chats, web callbacks, email and tweets. By adding Unified Communications Omnichannel to our Unified Communications with Webex service, your customers can easily connect using the channel they prefer, while also providing you with tools to better manage the experience.
Discover additional products and services
In the news
Spectrum Enterprise ethernet service now features a unified back up solution
Spectrum Enterprise provides communications, networking and security solutions for public sector, enterprise and midsized businesses.
Spectrum Enterprise ethernet service now features a unified back up solution
Spectrum Enterprise provides communications, networking and security solutions for public sector, enterprise and midsized businesses.
Dig deeper with related resources
1Globe Newswire, “Global Communications and Collaboration Investment Priority Report 2021,” October 22, 2021.
2100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.