Are interactive patient systems the key to a better patient experience?

With an aggregate cost of well over $300 billion just for administrative expenses, healthcare organizations are exploring new and innovative ways to improve the patient experience that won’t break the bank. One emerging solution in particular, interactive patient systems (IPS), is rapidly gaining in popularity, with 85 percent of large hospitals stating that implementing IPS is in their long-term plans. This executive brief explores how IPS, when backed by reliable network infrastructure, provide a cost-effective way to improve the patient experience and better meet Quadruple Aim goals.

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