What information will I receive before my Carrier account is migrated to the new billing platform?
We are committed to informing our clients of all changes in advance. Prior to any changes, we will provide you with:
- A “How to Read My Statement” guide. Click here to view this guide online
- An outline of the specific changes to your Carrier invoice
- A list of new billing account numbers, including their corresponding legacy account numbers
- A list of new product names, including the legacy product names