Hosted Call Center

Deliver a reliable and consistent experience for all your client interactions

Hosted Call Center is a fully managed cloud-based solution designed to fit multiple needs and functions ranging from an informal to a highly complex call center environment. Capabilities range from the support of simple call distribution and queuing scenarios, to advanced routing and call management options.

Scale your solution to meet the unique needs of an evolving call center workforce

Accommodate multiple call center locations, add users and extend the service to remote and mobile workers. Easily equip your call center solutions with the calling features you need, while combining unified communications capabilities like instant messaging and presence, desktop sharing and software. Hosted Call Center includes unlimited long distance calling to all U.S. states, territories, Canada and over 50 of the most commonly dialed business destinations worldwide and 24/7/365 local tech support.

Executive brief

5 ways Unified Communications can help your organization collaborate

Product brief

Learn more about how Hosted Call Center can accommodate multiple call center locations with the ability to extend the service to remote and mobile workers.

White paper

Choosing the right unified communications partner

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