Unified Communications 

Leverage an all-inclusive virtual communication service that is simple to use and easy to administer

Take advantage of today’s borderless work environment with a feature rich service that is administrator friendly. Delivered across all your locations and devices, Unified Communications (UC) includes an intuitive portal that supports both administrators and end-users to easily manage features and route calls.

 

Communicate and collaborate anytime—on any device

Gain modern workforce features and flexibility with speed, reliability and security via a dedicated voice connection over our privately owned fiber network. We provide the voice and unified collaboration service, all on-site hardware and handsets, network access and 24/7/365 local tech support.

Capabilities include:
 

  • Secure instant messaging and presence

  • Directory integration

  • Click-to-dial applications

  • Call control features such as hold, transfer and conference

  • Integration with common business applications

  • Desktop sharing

  • Video calling

  • Web collaboration

Cloud-based and fully managed, we provide a seamless communication experience across work stations and mobile platforms—desk phone, desktop, iPhone, Android or laptop.

 

Unified Communications is available in your choice of two bundles

UC Connect

UC Connect gives your users a seamless communication experience across platforms including desk phones, desktops and laptops. It includes our Business Feature Pack of voice calling options, and Anywhere Connect Enhanced for unified communications.

Comprehensive UC capabilities including secure instant messaging, one-to-one and group chat, presence, desktop sharing, video calling, web collaboration, directory, and click-to-dial applications with hold, transfer and call control features. Users have control over how and when they can be contacted and can transition from simple chat conversations to voice or video with just one click.

UC Connect Plus

UC Connect Plus extends the seamless Unified Communications experience to users' mobile devices. It includes our Premium Feature Pack of voice calling options, and Anywhere Connect Premium.

Users can make and receive calls from any device, at any location, with only one phone number, one dial plan, one voice mailbox and a unified set of features. They can call colleagues from a mobile phone by dialing a four-digit extension, and move calls seamlessly between desk phone and mobile. The Premium Feature Pack adds additional voice capabilities including callback, forwarding, custom ringback, alerting, selective acceptance and more.

Executive brief

5 ways Unified Communications can help your organization collaborate

Product brief

Gain insights into how Unified Communications can help your organization improve collaboration and employee productivity

White paper

Learn more about top considerations to keep in mind when upgrading your communications technology to best meet your business goals and IT requirements

Get started with Unified Communications