Creating a top-notch guest experience is a primary goal for hospitality providers, large and small. Travelers are seeking the same ease of connectivity they have at home—anywhere and on any device. Reliable WiFi access is the most valued hotel amenity among U.S. travelers, according to Hotels.com.
For hotel owners, delivering high-quality connectivity can help boost occupancy and guest satisfaction—and ultimately revenue. The Cornell Center for Hospitality Research recently found that scoring a 1-point increase on Travelocity's 5-point rating scale allows a hotel to raise its room price by 11 percent. And a 2015 Lodging Technology Study indicates that hotels are investing in technology as a top priority.
Partnering with a provider that has advanced connectivity—and understands brand requirements—is a smart strategy. Spectrum Enterprise offers hospitality providers budget-friendly Fiber Internet Access, Managed WiFi, Ethernet, HDTV, Cloud, and Voice services. Competitive service level agreements, 24/7 network monitoring, and local, dedicated support ensure hotel operators are ready when faced with the unexpected.